Welcome to my digital notebook.

This is (roughly) my digital zettelkasten, a collection of interlinked atomic notes about anything that interests me. In general, they will talk about strategy, research, UX, product development, learning, and knowledge management, but might stray pretty far afield from that sometimes.

Consider this my "digital garden." It's hobby work. I collect ideas that I am interested in, and I try to cultivate them as best I can. (Not sure where to get started? Try the Contents).

Recently Added

Qualitative Research Excels at Explanation

Qualitative research helps to generate explanatory concepts through metaphor, narrative, and thought experiments.

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Qualitative Research Creates Mental Models About the Problem Space.

Qual research helps build new mental models about the problem space, helping to make sense of what is important at a very high level.

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Qualitative and Quantitative Research Represent Different Philosophies of Knowledge.

The difference between qual and quant methods is more than kinds or amounts of data or methodologies. They repersent different ontologies.

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Qualitative and Quantitative Research Methods Each Have Trade-Offs

Quant methods offer scale and focus on causation at the expense of coherence and focus. Qual methods offer coherence and focus at the expense of scale and causation.

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Put Mental Models in Conversation with One Another

Relying on just one mental model limits our view of the problem space. Try applying several models to the same situation, including some that are antagonistic to one another.

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Protect Dissent

Protecting dissent is important for overcoming groupthink and other unconscious biases within a team or organization.

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Promoting Top Performs to Management Roles Limits Organizational Effectiveness

Promoting top individual contributors may remove them from the context in which they are most effective and place them in one in which they are not.

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Promise, Pain, Pressure

Promise, pain, pressure is an activity from John Cutler that can elicit from a team their various perspectives on the product.

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Processes Are Always Based on the Past

Processes are always designed based on the past, not the future. As a result, hewing too closely to defined processes may prevent us from moving in the direction we need to go.

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Principal-Agent Theory

A situation in which an agent is empowered to take action on behalf of a second party.

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