Welcome to my digital notebook.

This is (roughly) my digital zettelkasten, a collection of interlinked atomic notes about anything that interests me. In general, they will talk about strategy, research, UX, product development, learning, and knowledge management, but might stray pretty far afield from that sometimes.

Consider this my "digital garden." It's hobby work. I collect ideas that I am interested in, and I try to cultivate them as best I can. (Not sure where to get started? Try the _Index).

Recently Added

Specialization Narrows Our Perspective on What Is Salient to a Problem

Over-specialization limits our ability to recognize what might be salient to a problem by biasing toward factors that fit well with our specialization.

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Skeuoumorphic Models Limit Possibilities for Innovation

Skeumorphism limits our capacity to recognize the potential of digital creation by holding us in thrall to physical limitations.

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Situations of Radical Uncertainty Cannot Be Resolved Through Probabilistic Thinking Alone

States of radical uncertainty render probablistic thinking ineffective, as such conditions involve outcomes we could not have imagined.

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Show, Don't Tell

Knowledge grows exponentially. Present your audience with information rather than simply telling them directly what the information means.

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Sensemaking Produces Thick Data

The activity of sensemaking produces thick, contextual data that goes beyond the mere fact that an event has occured to understand what the event means to a given population.

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Scope for Personas Should Be Right-Sized to Suit Their Purpose

Personas may be broad or narrow. Their scope should be carefully considered against how the personas will be used.

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Salience Is Subjective

When solving a problem we must decide what factors we believe are salient. Our understanding of salience is informed by our personal perspective on the issue.

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Rigid Systems Are Fragile Systems

Systems that are unnecessarily rigid are succeptible to do disruption by unanticipated events.

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Resilience Has a Modifiable Set Point

Our ability to move forward against adversity can be grown through some specific techniques.

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Research Repositories Should Generate New Knowledge

A research repository should not only accumulate insight but also facilitate the development of new knowledge for the organization.

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