Welcome to my digital notebook.

This is (roughly) my digital zettelkasten, a collection of interlinked atomic notes about anything that interests me. In general, they will talk about strategy, research, UX, product development, learning, and knowledge management, but might stray pretty far afield from that sometimes.

Consider this my "digital garden." It's hobby work. I collect ideas that I am interested in, and I try to cultivate them as best I can. (Not sure where to get started? Try the _Index).

Recently Added

Measuring Behaviour Changes Behaviour

When our behaviour is being measured, we adjust our activities to ensure that they are legible by the means of measurement.

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Measurement Is Not Cost-Neutral

The cost of pursuing precise metrics or KPIs pulls resources away from production.

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Measurement Changes Our Relationship to Our Work.

Tracking performance quantitatively can lead us to sacrificing quality for measurability and alienate us from our intrinsic motivations.

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Marry Form with Function

Good creative work seeks harmony between form and function. The content should align with its message, theme, or argument.

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Market Research Is a Poor Tool for Trendspotting

Traditional market research methods are focused on the past rather than what is ahead.

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Managers Craft Safe Environments for Their People

Effective management means creating an environment in which members of the team are able to flourish. This requires psychological safety.

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Make Research Insights Easy to Find, Consume, and Use

In the enterprise, research teams should strive to ensure that their discoveries are accessible.

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Make Notes in Your Own Words

Taking notes in your own words facilitates stronger understanding of the material.

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Luhmann's Zettelkasten

A description of Niklas Luhmann's approach to his zettelkasten or slip-box.

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Loss Aversion Creates Tension Between the Need to Innovate and the Need to Protect the Status Quo in Large Organizations

Organizations are loss averse. Consequently they will seek to protect the status quo rather than facilitating change.

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