Welcome to my digital notebook.

This is (roughly) my digital zettelkasten, a collection of interlinked atomic notes about anything that interests me. In general, they will talk about strategy, research, UX, product development, learning, and knowledge management, but might stray pretty far afield from that sometimes.

Consider this my "digital garden." It's hobby work. I collect ideas that I am interested in, and I try to cultivate them as best I can. (Not sure where to get started? Try the _Index).

Recently Added

Lester Dent's Master Plot for Pulp Fiction

Writer Lester Dent offers a simple structure for constructing short (6000-word) pulp stories.

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Learning Is Enhanced by Surprise

Moments of surprise facilitate comparison and contrast, evaluation and re-imagination.

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Lean Methodologies Promote Velocity at the Expense of Understanding

Lean methodologies make a trade off, sacrificing deep understanding in favour of rapid releases and iteration.

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Leading Innovation Requires Providing a Vision and Facilitating Its Execution

Innovation leadership needs to be guided by clear strategic vision and should facilitate the team's progress toward the vision.

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Landscape of UX Research Methods

UX research methods can be organized according to a 3-dimensional framework.

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Knowledge Work Means Transforming Old Ideas Into New Ones

The primary function of a knowledge worker is to transmute old ideas and information into new ideas and information.

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Knowledge Is a Compounding Investment

Knowledge grows exponentially. The more pieces of information we have access to, the more novel connections and new insights are able to create.

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JTBD Job Interview Structure

A structure for conducting jobs-to-be-done (JTBD) interviews from Jim Kalbach.

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Involve Delivery Teams in Product Discovery

Separating discovery from delivery can create a risk of knowledge but also have a negative impact on team morale.

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Integrate Innovation Functions with the Broader Organization

Siloing innovation to separate labs or teams rarely produces the desired results. Innovation teams must be fully integrated into the organization.

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