Welcome to my digital notebook.

This is (roughly) my digital zettelkasten, a collection of interlinked atomic notes about anything that interests me. In general, they will talk about strategy, research, UX, product development, learning, and knowledge management, but might stray pretty far afield from that sometimes.

Consider this my "digital garden." It's hobby work. I collect ideas that I am interested in, and I try to cultivate them as best I can. (Not sure where to get started? Try the Contents).

Recently Added

Give Abstract Concepts a Human Face

Abstract concepts can be more clearly communicated if they are made concrete and humanized.

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Garbage in, Garbage Out.

The output of any process is constrained by the quality of its inputs.

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Fund Innovation Against Specific Incremental Goals

Long-term, upfront investment is a risky approach when it comes to innovation.

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Four Types of Knowledge (Madsbjerg)

According to Christian Madsbjerg, the four types of knowledge are objective, subjective, shared, and sensory.

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Four Offenses We Commit when Reasoning (Peirce)

CS Peirce identifies the four main offenses we commit while reasoning.

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Four Theories of Truth

Epistemology posits that truth can be evaluated against the qualities of correspondence, coherence, consensus, or pragmatism.

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Fostering Serendipity

Serendipity can be facilitated through forced encounters with ideas that we are unfamiliar with or have forgotten about.

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Focusing Too Narrowly on Efficiency Creates Risk

A narrow focus on efficient processes creates vulnerability to unrealized second-order effects or two unexpected black swan events.

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Focusing on Feature Parity Creates a Commodity Market

When an industry drives toward feature parity, the products become homogeneous and undifferentiated leaving price as the only point of competition.

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Focus Product Development on Customer Jobs that Are Important, Tangible, Unsatisfied, and Lucrative

The most important customer jobs to resolve are those that are at once important, tangible, unsatisfied, and lucrative.

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