Welcome to my digital notebook.
This is (roughly) my digital zettelkasten, a collection of interlinked atomic notes about anything that interests me. In general, they will talk about strategy, research, UX, product development, learning, and knowledge management, but might stray pretty far afield from that sometimes.
Consider this my "digital garden." It's hobby work. I collect ideas that I am interested in, and I try to cultivate them as best I can. (Not sure where to get started? Try the Contents).
Recently Added
Digital Transformation Requires a Long-Term View.
Successful digital transformation may require taking a short-term hit in service of a longer-term goal.
Digital Companies Must Compete for Micromoments
Digital firms must deliver the right experience at just the right time, with consideration for fleeting attention spans.
Digital Businesses Are Evaluated Across Industries
Customers don't evaluate a company's digital experience against its direct competitors alone.
Different Kinds of Zettelkasten Notes
A rough taxonomy of zettelkasten notes, including fleeting, literature, permanent, and project notes.
Different Kinds of Uncertainty
There are different varieties of uncertainty; the way we resolve uncertainty depends on the kind of uncertainty we experience.
Empathy is a multifaceted concept and is often applied reductively in fields like design and UX.
Dialogue Illustrates the Nature of the Character
In fiction, use dialogue including voice and diction to reveal character and provoke dramatic questions.
Desire for Certainty Biases Organizations to Pursue Savings Rather than Gains
Gains are more difficult to predict than cost reductions. Because of this, organizations tend to be biased toward cost-savings measures over new opportunities.
Design Thinking Promotes Superficial Ways of Knowing
Design thinking privileges a novice mind and encourages only a superficial level of knowledge.
Design Environments to Facilitate Behaviours
Focusing on environment design may be a more effective way to support behaviours rather than relying on willpower.