Research is not useful it is stuck on a PowerPoint slide and stored on somebody's hard drive. To be valuable, research and insights need to be published in a way that makes them accessible to those who need them. The insights should be highly available, easy to find, easy to consume, and easy to use. The onus should be on the researcher to design the repository against these requirements.
- User research teams should act as organizational multipliers - The role of a UX research team is to multiply organizational capabilities through knowledge
- Research repositories should generate new knowledge - Repositories should not just catalogue information but facilitate the generation of new insights.
Carr, Steven. “Democratizing Insights: How to Scale User Research throughout Your Organization.” UserTesting (blog). Accessed December 12, 2020. https://www.usertesting.com/blog/democratize-insights-how-to-scale-user-research.
Sharon, Tomer. “Democratizing UX.” Medium (blog), May 25, 2020. https://medium.com/@tsharon/democratizing-ux-670b95fbc07f.