A research repository that simply accumulates insights is only doing half its job. An effective repository facilitates the productive combination of knowledge to generate new ideas and insights that might have been inaccessible until disparate observations were put into conversation with one another.
- Knowledge is a compounding investment - Valuable information begets additional value; bringing insights into conversation with one another can contribute to new knowledge
- Garbage in, garbage out. - The quality of insights in a research management system depend on the quality of insights fed into it
- Information is abundant; perspective is scarce. - Delivering access to more information won't deliver value in its own right if it is absent of appropriate interpretation
- Knowing is not the same as understanding - The amount of knowledge in a repository is not a measure of its value
- Ideas are constellations - Ideas form as constellations between disparate point of insight.
- User research teams should act as organizational multipliers