Problem solving, Roger Martin writes, involves first identifying the features of a problem that are most important. We can't possibly consider every facet of the challenge ahead, so we must pick and choose what we will care about. We therefore have to assess the salience of available information to the problem at hand.
This sense of salience can vary dramatically between different people: it is informed, Martin says, by each individual's stance—our personal domain of knowledge, sense of self, and sense of purpose—their tools—including literal tools but also the theories, models, processes, and rules of thumb that we bring to the problem space—and their experience—the accrued practical, tangible knowledge that has honed their intuition and sensitivity to different elements of the problem.
- Cognitive diversity enhances team problem solving capabilities - Building a team that is cognitively diverse expends our sense of salience
- Specialization narrows our perspective on what is salient to a problem - Specialization frames what we view as salient
- Our vision of the future is always constrained by our view of the past. - Our past experience and training constrains our vision
- Perspective comprises our stance, our tools, and our experience - Describes elements that form our perspective